Return Policy

AutoChemists Return Policy

1. Return Eligibility Items purchased from AutoChemists may be returned within 30 days of the original purchase date. To be eligible for a return, items must be unused, in their original condition, and in the original packaging. We reserve the right to refuse returns that do not meet these requirements.

2. Final Sale Items All items purchased on sale or at a discounted price are considered final sale and are not eligible for return or refund.

3. Return Shipping Costs The cost of return shipping is the responsibility of the buyer. AutoChemists does not cover or reimburse shipping fees for returned items. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

4. Return Process To initiate a return, please contact our customer service team with your order number and details of the item(s) you wish to return. Once your return is approved, you will receive instructions on how to proceed.

5. Refunds Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original payment method within 30 business days. Shipping costs are non-refundable.

6. Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately so we can arrange a replacement or refund as appropriate.